Privacy policy

DaDo Apparel (“we”, “us” or “our”) respects your privacy. This policy explains how we collect, use, store and share personal information when you visit dadoapparel.shop, place an order, contact us, or otherwise interact with our store.

Who We Are

DaDo Apparel is the business responsible for handling your personal information in connection with this website and our sales.

Contact details
DaDo Apparel
3 Thurston Cl, Great Yarmouth NR29 3TG, UK
Email: support@dadoapparel.shop

Personal Information We Collect

Depending on how you interact with our store, we may collect:

  • Contact and order details, such as your name, billing and delivery addresses, email address, phone number, items ordered, and order history.

  • Payment and transaction details, such as payment status, payment method, and transaction references. Payments are handled through the payment provider selected at checkout. We do not ask you to send full card details by email.

  • Account details, if you create an account, such as login information and saved preferences.

  • Communications, such as information you provide when contacting customer service or making a return, refund, or damage claim.

  • Device and usage information, such as your IP address, browser and device details, pages viewed, and interactions with our website. Cookies and similar technologies may collect some of this information.

Please do not send full payment card details or other sensitive information in messages to us.

How We Use Personal Information

We use personal information as needed to:

  • Take, process, and deliver orders, including arranging payment and shipping.

  • Provide customer support and manage returns, refunds, and claims.

  • Maintain your account and send service messages about orders or changes to our policies.

  • Protect our store, customers, and business, including detecting or investigating suspected fraud or misuse.

  • Meet legal, accounting, tax, and record-keeping requirements.

  • Understand and improve our website and services.

  • Send marketing messages where permitted by law and, where required, with your consent.

You can unsubscribe from marketing emails at any time using the link in the message or by contacting us. You may still receive essential service messages about an order or account.

Our Reasons for Using Your Information

Depending on the purpose, we use your information because it is needed to fulfil an order or provide a service you request, to meet a legal obligation, or for our legitimate business interests, such as operating and improving our store and preventing fraud. Where consent is required, such as for certain cookies or marketing, we will ask for it and you can withdraw it.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to make the store work, remember preferences, understand how visitors use the site, and support features provided by Shopify or other services.

You can manage cookies through the cookie banner or privacy settings shown on our store, where available. You can also change cookie settings in your browser. Blocking some cookies may affect how parts of the website work.

The specific cookies and tools in use depend on our Shopify settings and any apps or services we enable. Please check the cookie controls and app settings on our live store for current details.

How We Share Personal Information

We share personal information only as needed to operate our store and provide our services. Depending on your interaction with us, recipients may include:

  • Shopify, which provides the e-commerce platform for our store.

  • Payment providers selected at checkout, to process payments and help prevent fraud.

  • Delivery and shipping providers, to deliver your order and manage delivery issues.

  • Technology and service providers that help us operate our website, communicate with customers, or maintain store security.

  • Professional advisers, regulators, law enforcement, or other parties, where required by law or necessary to protect legal rights and safety.

Some providers may process information under their own privacy policies. We encourage you to review those policies when using their services.

International Transfers

Some of our service providers may process or store personal information outside the United Kingdom. Where this happens, we take steps required by applicable data protection law to protect the information. Contact us if you would like more information about relevant safeguards.

How Long We Keep Personal Information

We keep personal information only for as long as reasonably necessary for the purposes described in this policy, including fulfilling orders, handling customer service matters, meeting legal and accounting requirements, resolving disputes, and enforcing our agreements. The applicable period depends on the type of information and why we hold it.

Your Privacy Rights

Depending on the circumstances and applicable law, you may have the right to:

  • Request access to the personal information we hold about you.

  • Ask us to correct inaccurate or incomplete information.

  • Request erasure of your information.

  • Ask us to restrict or object to certain uses of your information.

  • Request a copy of information you provided to us in a portable format.

  • Withdraw consent where we rely on consent.

These rights are subject to legal conditions and exceptions. To make a request, contact us at support@dadoapparel.shop. We may need to verify your identity before responding.

You can also complain to the UK Information Commissioner’s Office (ICO) if you are concerned about how your information has been handled. We encourage you to contact us first so we can try to resolve your concern. More information is available at the ICO.

Children’s Privacy

Our store is intended for a general audience and is not directed at children. We do not knowingly collect personal information from children in a way that requires parental consent. If you believe a child has provided personal information to us, please contact us so we can review and take appropriate action.

Security

We use reasonable measures designed to protect personal information. No method of online transmission or electronic storage is completely secure, so we cannot guarantee absolute security.

Changes to This Policy

We may update this policy from time to time to reflect changes to our store, services, or legal requirements. We will post the updated version on this page and revise the “Last updated” date.

Contact Us

For questions about this policy or your personal information, contact us:

DaDo Apparel
Registered Company Name: NUSMUR SL
Business Registration No: B22637011
VAT No: ESB22637011

3 Thurston Cl, Great Yarmouth NR29 3TG, UK
Phone: +44 7378 167438
Email: support@dadoapparel.shop
Business days: Monday–Sunday
Business hours: 09:00 am–06:00 pm