Terms of service

Welcome to DaDo Apparel. These Terms of Service apply when you visit or shop at dadoapparel.shop. By using our website, you agree to these terms. Please read them before placing an order.

1. About DaDo Apparel

DaDo Apparel is an online clothing business based in the United Kingdom.

Contact details
DaDo Apparel
3 Thurston Cl, Great Yarmouth NR29 3TG, UK
Email: support@dadoapparel.shop

2. Using Our Website

You agree to use our website lawfully and not to interfere with its security, operation, or availability. You must not use the website to commit fraud, distribute harmful material, or infringe another person’s rights.

We may update, change, or remove website content from time to time. Product descriptions and images are provided to help you choose. Actual colours may vary depending on your screen and settings.

3. Products and Orders

Product availability, descriptions, and prices are shown on the website and may change. The price and any applicable charges will be displayed before you complete checkout.

After you place an order, we will send an order confirmation. This confirms that we received your order; it does not necessarily mean that we have accepted it. We accept an order when we confirm that it has been processed for dispatch. If we cannot accept an order, we will contact you and refund any payment taken for it.

Please check your order details, delivery address, and contact information before submitting your order. Contact us as soon as possible if you notice an error. We will try to help, but we may be unable to change an order once it has been processed.

4. Prices and Payment

The payment methods available at checkout are:

  • Visa

  • Mastercard

  • Maestro

  • American Express

  • JCB

  • Discover

  • Diners Club

Payment is processed through the payment options presented at checkout. Your order will be processed after payment has been authorised. Prices and currency are as displayed on the website or at checkout.

5. Shipping and Delivery

We currently ship to the United Kingdom only. Our shipping method is Free Shipping, and there is no shipping charge for this service.

We aim to process orders within 1–2 business days. Orders placed after the 3:00 pm order cut-off may begin processing on the next business day. Transit time is typically 3–8 business days, with an estimated total delivery time of 4–10 business days, including processing.

Delivery times are estimates and may be affected by circumstances outside our control, such as carrier delays, severe weather, or other disruptions. We will contact you if we become aware of a significant delay. Your legal rights regarding delivery remain unaffected.

Please make sure your delivery address is complete and accurate. Contact us promptly if you think you entered the wrong address.

6. Returns, Refunds, and Damaged Orders

We accept return requests within 30 days of delivery, subject to the terms in our Return and Refund Policy. If you placed the wrong order or selected the wrong size, colour, or product, you are responsible for the return shipping cost. If an item is damaged, defective, or incorrect due to our error, we will cover the return shipping cost.

We aim to process returns within 5 days of receiving them. This processing estimate does not change any refund deadline required by law.

For packages damaged during delivery, please take photos and contact customer service within 7 days of delivery so we can investigate promptly. Photos help us assess the issue. This request does not remove or limit any rights you may have under consumer law.

Your statutory rights, including applicable rights to cancel an online order and rights relating to faulty or misdescribed goods, are not affected by these terms or our Return and Refund Policy.

7. Accuracy and Availability

We make reasonable efforts to keep product information, prices, and availability current. Occasionally, a description or price may contain an error, or a product may become unavailable. If an error affects your order, we will contact you to explain the issue and discuss the available options, including a refund where appropriate.

8. Third-Party Services and Links

Our website may use or link to services operated by third parties, including payment and delivery providers. Those services may have their own terms and privacy practices. We are not responsible for third-party websites or services, except where the law makes us responsible.

9. Intellectual Property

The website and its content, including text, images, branding, and design, are owned by DaDo Apparel or used with permission. You may use the website for personal shopping purposes. You must not copy, reproduce, distribute, or use website content commercially without our written permission, except where permitted by law.

10. Liability and Consumer Rights

Nothing in these terms excludes or limits any liability or consumer right that cannot lawfully be excluded or limited. This includes your rights relating to goods that are faulty, not as described, or not fit for their intended purpose.

11. Changes to These Terms

We may update these terms from time to time. The latest version will be posted on this page with a revised “Last updated” date. Changes will not remove rights that apply to an order you already placed.

12. Governing Law

These terms are governed by the laws that apply in the part of the United Kingdom where you live. If you live in England or Wales, the laws of England and Wales apply. If you live in Scotland or Northern Ireland, the laws applicable in your jurisdiction apply. You may bring a claim in the courts available to you under applicable law.

Contact Us

If you have questions about these terms, an order, shipping, or a return, contact us:

DaDo Apparel
Registered Company Name: NUSMUR SL
Business Registration No: B22637011
VAT No: ESB22637011

3 Thurston Cl, Great Yarmouth NR29 3TG, UK
Phone: +44 7378 167438
Email: support@dadoapparel.shop
Business days: Monday–Sunday
Business hours: 09:00 am–06:00 pm