Shipping policy

DaDo Apparel ships clothing orders to customers in the United Kingdom. This policy explains our shipping area, delivery costs, processing times, and what to do if there is a problem with your delivery.

Shipping Area

We currently ship to addresses within the United Kingdom only. We cannot deliver to addresses outside the UK at this time.

Please make sure your delivery address is complete and accurate when you place your order.

Shipping Method and Cost

Our shipping method is Free Shipping. Shipping is free for orders delivered within the United Kingdom.

Order Processing

We aim to process orders within 1–2 business days. Our order cut-off time is 3:00 pm. Orders placed after the cut-off may begin processing on the next business day.

Processing time is separate from transit time. Business days are Monday to Friday, excluding public holidays.

Estimated Delivery Time

After processing, orders typically take 3–8 business days in transit. The estimated total delivery time, including processing, is 4–10 business days.

Delivery times are estimates and may be affected by circumstances outside our control, including carrier delays, severe weather, or other disruptions. If we become aware of a significant delay, we will contact you.

Tracking and Delivery Updates

If tracking information is available for your shipment, we will share it with you by email after your order has been dispatched. Please check your inbox and spam or junk folder for shipping updates.

Incorrect or Incomplete Addresses

Please review your delivery details carefully before completing your order. If you notice an error, contact us as soon as possible at support@dadoapparel.shop. We will try to help, but we may be unable to change the address after the order has been processed or dispatched.

Damaged Packages

If your package or an item arrives damaged, please take clear photos and contact us as soon as possible. To help us investigate and resolve the issue promptly, please submit your claim within 7 days of the delivery date and include your order number and photos of the damage.

Photos help us assess a damage claim. This request does not affect any rights you may have under applicable consumer law.

Contact Us

For questions about shipping or an existing order, contact us:

DaDo Apparel
Registered Company Name: NUSMUR SL
Business Registration No: B22637011
VAT No: ESB22637011

3 Thurston Cl, Great Yarmouth NR29 3TG, UK
Phone: +44 7378 167438
Email: support@dadoapparel.shop
Business days: Monday–Sunday
Business hours: 09:00 am–06:00 pm